Elevate Your Career

Level 2 Certificate in

Understanding Behaviour That Challenges (RQF)

Cost: £450 per day for a group of up to 12

Tailored for employer needs 1-3 days

Discount available for more than 6 learners on group workshops

Duration: 4 weeks, one session a week

Awarding Body: NCFE

Secure your place today

You will learn what behaviour that challenges looks like and why it happens. You will explore strategies to respond effectively and support positive outcomes.

Enrol Now: Level 2 Certificate in Understanding Behavior That Challenges (RQF)

The Level 2 Certificate in Understanding Behaviour That Challenges – a nationally recognised qualification designed to equip professionals with the tools to manage, support, and respond to challenging behaviours effectively.


Whether you’re working in health and social care, education, or a public sector setting, this course delivers practical strategies, legislative insight, and communication techniques that empower you to lead with clarity and compassion in high-pressure situations.


As a practitioner trained in behaviour that challenges, you will:


  • Apply effective de-escalation and incident management strategies.
  • Navigate key legislation and policies with confidence.
  • Implement practical behavioural support techniques.
  • Promote positive outcomes through reflective practice.
  • Communicate with clarity in complex or sensitive scenarios.


Step into a role where your understanding creates real impact-enrol today and transform your approach to behaviour management.

Limited Spaces Available - Apply Today!

Course Highlights - What You'll Gain

01

Understanding Behaviour

Learn what drives certain behaviours and strategies to support positive change.

02

Person-Centred Support

Develop strategies to respond to challenging behaviours with empathy and consistency.

03

Positive Intervention Techniques

Gain skills in de-escalation, communication, and preventative approaches.

04

Legislation and Guidance

Understand the legal and ethical frameworks that guide safe practice in care settings.

05

Promoting Inclusion

Challenge assumptions and support individuals to live meaningful, independent lives.

Why Choose ELA for Your Health and Social Care Training?

Flexible Learning
Our short courses are designed to complement your busy lifestyle, offering online and blended learning options that allow you to study at your own pace—without compromising work or personal commitments.

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Expert, Industry-Relevant Content
Learn from experienced professionals who bring real-world insight into every session. Our courses are built around current sector standards and best practices, ensuring you gain practical, job-ready skills.

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Personalised Tutor Support
With ELA, you're never on your own. Every learner is assigned a dedicated tutor who offers one-to-one guidance, feedback, and encouragement to help you stay on track and achieve your goals.

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Recognised Qualifications and Real Impact
All our short courses lead to nationally recognised certificates that boost your CV, build confidence, and open doors to further learning or career progression in your chosen field.

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Delivery and Assessment



Training That Works For You

  • Blended Learning Model

    A flexible mix of online workshops, virtual coaching, and workplace-based assessments designed to fit around your schedule and support real-world application.

  • Dedicated Personal Tutor

    Receive one-to-one support through monthly virtual tutorials, tailored feedback via an e-portfolio system, and access to group workshops and rich online learning resources.

  • Collaborative Employer Engagement

    We work closely with your nursery or setting to align learning with workplace goals, ensuring practical relevance and support from mentors or line managers.

  • Tailored Learning Paths

    Training is adapted to your pace, role, and prior experience—so whether you're new to early years or stepping up, your learning journey is uniquely yours.

  • Key Learning Modules

    • Supporting Holistic Child Development
    • Promoting Positive Behaviour and Well-being
    • Safeguarding and Child Protection
    • Partnership with Parents and Professionals
    • Equality, Diversity & Inclusion in Early Years
    • Enabling Environments and Curriculum Planning
    • Observing, Assessing and Recording Progress
    • Communication and Language Development
    • Health, Safety and Welfare in Early Years Settings
    • Professional Practice and Reflective Development


Don't Delay - Limited Spaces Available!

Take the next step in your early years journey and become a qualified, confident practitioner.
Enrolment is open NOW – apply today to secure your place and start making a difference in children's lives!


📞Contact us today to book your free consultation or enrol instantly.

✅Flexible start dates | Online training | Nationally recognised qualifications